Customer service workflow appsFewer “any update?” emails.
Paralleon builds request trackers, client portals and AI assistants that answer from your own documents, so your team answers faster.
Built for you by Paralleon, in accounts you own.
Service desk assistant
Example · made-up dataQuestion: Customer 22 asks if they can change the delivery address.
Answer: Yes, until the order is packed. After that, the order desk has to approve it.
Source: Delivery policy, section 4
Where the time goes today.What we'd build instead.
Today
- Requests spread across inboxes and phones
- Customers calling to ask for status
- The same answers typed again every day
How a build works
Step 1: Free workflow review
Day 0
Step 2: One-page outline
Within 24 hours
Step 3: 10 business days of building
Days 1–10
Step 4: Demo
Day 10
Step 5: Handover
After you accept
Connects with the tools you already use
- Google SheetsSpreadsheets
- Microsoft ExcelSpreadsheets
- GmailEmail
- OutlookEmail and calendar
- Slack®Team chat
- QuickBooks®Accounting
- XeroAccounting
- SalesforceCRM
- Procore®Construction management
- AirtableDatabases
- NotionDocs and wikis
- DropboxFile storage
- ClaudeAI models (Anthropic)
- OpenAIAI models
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